FAQ's

Below are a selection of questions that we get often. If they don't answer your query just drop us an email and we will be more than happy to help

Frequently asked questions.

Got a question?.. We've got the answer

Are your vitamins allergen free?

100%. They are free from all allergens including milk, eggs, fish, soybean, gluten, nuts, shellfish.

How many should I take? Can I take it daily?

Chew 2 gummies each day

Where is Well Squared based?

We're based in the U.K 🇬🇧

How many calories do they contain?

Depending on what ones you take, it's about 17-20 calories per serving.

Can I cancel my subscription anytime?

Absolutely. The subscription service is there to make it easier for you to get your vitamins delivered straight to your door rather than repurchasing every month. It's also 20% cheaper and you get free U.K Delivery too. Win.

When is best to take them?

Anytime. Try making it a daily habit like brushing your teeth or sipping on your morning brew. Most of our customers take them either in the morning with breakfast or after lunch.

I have difficulty swallowing vitamins, how is your product better?

We don’t like tablets or capsules either and we know powders can make a mess. Our on-the-go, expertly engineered chewable vitamins contain the nutrients your body actually needs. 

How fast is delivery? Is it free?

Your products will arrive within a day or two. Our shipping partner, Royal Mail, also has the lowest reported carbon emissions per parcel of any major U.K delivery company. It's free over £40 or if you buy on subscription.

Is the packaging recyclable?

We're mindful of the environment so yes, the packaging your vitamins arrive in are 100% recyclable.

Can I get my money back?

Yes. If it's not for you, it's on us.

Are your gummies allergen free?

Yes. They are free from all allergens including milk, eggs, fish, soybean, gluten, nuts, shellfish.

Can my child take them too?

Yes. It can be a struggle for parents when their child is not getting the right vitamins and minerals they need. Our gummies are an ideal solution for kids (and adults) who don’t enjoy taking tablets or capsules. 
 

Children over the age of 3 can take any of the gummies in our range, just half the dose to just 1 gummy per day. Adults (and children over 12) can take 2 gummies per day.

Are your gummies vegan or vegetarian friendly?

Yes, they're 100% vegan.

How can I change my delivery address?

You can change it by logging into your account area, click on “My Addresses” and click on “Edit” or “remove”. You can also have more than one address.

Do your gummies contain gelatine?

Nope. We use pectin as our gelling agent which is both vegetarian and vegan friendly. 

Will I be tied into a contract? How does the subscription work?

Not at all. The subscription service is there to make it easier for you to get your gummies delivered straight to your door rather than repurchasing every month. It's also 20% cheaper. You can cancel anytime from the My Account section.

Where should I store my gummies?

A cool, dry place away from direct sunlight will do the trick. Try not to store them above 25 degrees C. Keep out of sight and reach of young kids too.

How much does shipping cost?

It's free for all orders over £40 or if you buy on subscription. Otherwise it's £2.99.

How long can shipping take?

Usually within 2 working days.

Do your gummies contain sugar?

Each gummy contains approximately 1g of sugar (about 1/4 of a teaspoon) so a serving of 2 gummies is roughly equivalent to 1/12th of a cup of apple juice. Our Boost and Glow gummies contain natural sugars whilst the Energise one contains some sweeteners.

Do you offer tracked shipping?

Our UK deliveries are not fully tracked. If there has been a missed delivery, you should receive a Royal Mail slip through the post. If there’s been a delay of more than 7 working days, drop us a line at hello@wellsquared.com and we will chase it up for you. Please note orders placed around weekends or Bank holidays may take longer to arrive. 

What if I eat more than the recommended dosage?

As delicious as they are, our gummies have been expertly formulated based on scientific research so the regular serving size gives you just what the body needs. We therefore advise you to not exceed the recommended serving size. If this occurs, we recommended seeking the advice of a doctor or healthcare professional. Most vitamins are water soluble and can be removed from the body if an excess is taken. This isn’t the case however for Vitamins A & D, which are fat soluble and can be stored in the body. If you are concerned, please contact your doctor for more advice. 

How can I work with you?

Head to our contact page and drop us a line.

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Sustainability

As an aspiring B-corp, we are passionate about the environment and place huge value on green and ethical practices.

Our mission

We are on a mission to make supplementary nutrition easy and enjoyable for everyone.

Expertly formulated

Extensively researched and engineered with your health goals in mind. We use premium ingredients backed by science.